Zameen Square Subscription Refund Policy
Thank you for choosing Zameen Square's subscription plans. We are dedicated to providing you with quality leads. This Refund Policy outlines the conditions and procedures for requesting a refund in case the expected leads are not delivered as promised. By subscribing to our plans, you agree to adhere to this policy.
1. Subscription Refund Eligibility:
Refunds for subscription plans are available under the following circumstances:
Proportional Lead Non-Delivery :If, within the first month of your subscription, the number of confirmed leads delivered is below 40% of the promised, based on the selected subscription plan, you may be eligible for a proportional refund.
2. Refund Process for Proportional Lead Non-Delivery:
Refunds for subscription plans are available under the following circumstances:
Notification : Contact our customer support within 3 days of the end of the first month of your subscription. Provide details about the number of confirmed leads you received and the number that was promised based on your chosen plan.
Investigation : Our team will review your request and cross-check the confirmed leads against the plan's promised leads. If it is confirmed that the lead delivery is significantly below the proportion guaranteed in your plan, we will proceed with the refund process.
Refund Calculation : The refund amount will be calculated based on the difference between the actual leads delivered and the proportion guaranteed in your selected subscription plan.
Refund Method : Refunds will be processed using the same payment method used for the original subscription purchase. Please allow 7 days for the refund to be reflected in your account, as processing times may vary depending on your payment provider.
3. Responsibilities and Limitations:
It's important to note the division of responsibilities between Zameen Square and the subscribing builders:
Lead Generation : Zameen Square is responsible for generating leads as per the subscription plan you have chosen. We make every effort to provide accurate and relevant leads to help you connect with potential clients.
Lead Conversion : The responsibility for converting leads into successful business transactions lies solely with the builders. Zameen Square is not accountable for the conversion process, negotiations, or any interactions that occur after lead delivery.
4. Exclusions and Limitations:
Please consider the following exclusions and limitations:
Beyond First Month : Refunds for proportional lead non-delivery are applicable only for the first month of the subscription. Subsequent months will not be eligible for proportional refunds.
Minimum Leads : The refund policy is applicable if the confirmed leads delivered are significantly below the proportion guaranteed by your subscription plan. However, if the minimum guaranteed number of leads for the plan is met, a refund will not be provided.
5. Contact Information:
For refund requests or inquiries regarding the subscription refund policy, please contact our customer support team atcontact@zameensquare.comInclude your subscription details and the reason for requesting a refund.
6. Policy Changes:
Zameen Square reserves the right to revise or modify this subscription refund policy at any time without prior notice. Changes to the policy will become effective immediately upon posting on our website.
By subscribing to our plans, you acknowledge that you have read and understood our Subscription Refund Policy and agree to its terms.
General Refund Policy
At Zameen Square, we strive to provide our users with the best possible experience and value for their money. If you are not satisfied with our services, we offer a refund policy as outlined below.
Property Listing Packages
- We offer different property listing packages to our users, depending on their needs and preferences. Each package has its own features, duration, and pricing. If you purchase a property listing package and are not satisfied with the results, you may be eligible for a refund as follows:
- If you cancel your listing within 24 hours, you will receive a full refund of the purchase price.
- If your listing is removed by us due to a violation of our terms of use or other policies, you will not be eligible for a refund.
How to Request a Refund
- To request a refund, please contact us at contact@zameensquare.com and provide us with your name, email address, order number, and reason for the refund. We may ask for additional information or documentation to support your claim.
- Refunds will be issued to the original payment method used for the purchase. Please allow 7 days for the refund to be processed and reflected on your account.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our services following any changes to this Policy constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Refund Policy or our practices, please contact us atcontact@zameensquare.com